Privacy Policy

Last updated: 23 August 2025

Who we are

This website is operated by (“we”, “us”, “our”). We act as the data controller for personal data processed via this site.

What data we collect

We collect and process the following categories of personal data when you use this site:

  • Contact form data: name, email address, message content, and any other information you choose to provide.
  • Technical/usage data (if analytics are enabled): page URLs visited, timestamps, approximate location (based on IP), device and browser information, and similar usage metrics. IP addresses may be processed transiently to derive aggregated statistics.

Why we process your data (legal bases)

  • Responding to enquiries (contact forms): processed under legitimate interests (to reply to you and operate our business).
  • Analytics and site improvement (optional): processed under consent where required by law. We will not place non-essential cookies or run Google Analytics without your consent.
  • Legal/compliance: processed where necessary to comply with legal obligations or to establish/exercise/defend legal claims.

Cookies & analytics

Our site works without cookies by default. If you consent to analytics, we may use Google Analytics to help us understand aggregate site usage. Google Analytics may set cookies and process data in countries outside the UK/EU (notably the United States). You can withdraw consent at any time via our cookie settings.

We use Google reCAPTCHA to reduce spam on our forms. This service may collect device and interaction data subject to Google's Privacy Policy and Terms.

How we share data

We do not sell your personal data. We may share it with trusted service providers who act on our behalf (“processors”), such as:

  • Website hosting and content delivery providers.
  • Email and helpdesk providers (to receive and reply to your messages).
  • Analytics providers (only if you have consented).

These providers are bound by contracts to process personal data only as instructed and to keep it secure. We may also disclose information if required by law or to protect our rights.

International transfers

Where data is transferred outside the UK/EU (for example, to the United States), we rely on appropriate safeguards such as adequacy decisions, the UK International Data Transfer Addendum/EU Standard Contractual Clauses, or equivalent measures.

How long we keep data

  • Contact form submissions: retained only as long as necessary to handle your enquiry and for a reasonable period for record-keeping and to prevent duplicate follow-ups.
  • Analytics data: retained in aggregated or pseudonymous form per our analytics configuration and provider defaults.

Your rights

Under UK/EU data protection law, you have the right to request access, correction, deletion, restriction, and portability of your personal data, and to object to processing where applicable. Where processing is based on consent, you can withdraw that consent at any time.

To exercise your rights, contact us at . We may need to verify your identity before responding.

Complaints

If you have concerns about our handling of your data, please contact us first. You also have the right to lodge a complaint with your local supervisory authority. In the UK this is the Information Commissioner’s Office (ICO).

Security

We apply appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and you provide information at your own risk.

Third-party links

Our website may link to external sites. We are not responsible for their content or privacy practices.

Children

Our services are not directed to children and we do not knowingly collect personal data from children.

Changes to this policy

We may update this policy from time to time. We will post any changes on this page and adjust the “Last updated” date above.

Contact

Questions about this policy or our data practices? Email .

Site by Chase IT Solutions Ltd